Shipping Policy

At Hajra Store, we are committed to delivering your order in a safe, timely, and efficient manner. Please read our shipping policy carefully before placing your order.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
You will receive a confirmation email once your order is processed and dispatched.
Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Shipping Within Pakistan

Delivery Time: 3–7 working days
Shipping Fee: Flat rate or calculated at checkout
Cash on Delivery (COD): Available in most cities
We work with reliable courier partners (e.g., TCS, Leopards) to ensure secure and timely deliveries.

🌍 International Shipping (Including UK)

Delivery Time: 7–14 working days (depending on location)
Shipping Fee: Calculated based on weight and destination at checkout
Payment: Prepaid orders only (via card or bank transfer)
Orders may be subject to customs duties and taxes, which are the customer’s responsibility.

Note: Customs delays may occur and are beyond our control. Please check with your local customs office for more details.

📮 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order on the courier's website using the provided tracking number.

❗ Important Notes

Please ensure that your shipping address and contact information are correct at the time of placing the order.
Hajra Store is not responsible for delivery delays caused by weather, courier issues, or incorrect addresses.
If a parcel is returned due to non-delivery (e.g., customer unavailable), reshipping charges may apply.

📞 Need Help?

If you have questions about your order or delivery, please contact us:

📧 Email: hajrastore.pk@gmail.com
📍 Operating from Pakistan & UK